Returns & Exchanges
We want you to love your Matilda Jane pieces, but if you are not completely satisfied, we accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale are not eligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid USPS return shipping label and a packing slip to include inside your package.
Package Your Items
Securely pack your items in the original shipping mailer or a box of your choice, ensuring the packing slip is included and the return label is visible.
Drop Off and Track
Drop off your package at any authorized USPS location and keep your tracking number handy until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing